Privacy Policy

Effective Date: April 21, 2025

This Privacy Policy describes how Rido Lang Sp. z o.o. ("we," "us," or "our") collects, uses, and shares personal information of users ("you") of our applications, RidoBooks and RidoKids (collectively, the "Apps") and our website, ridolang.com (the "Website").

1. Who We Are

We are Rido Lang Sp. z o.o., a company registered in Poland. Our registered address is:

ul. Krasinskiego 29/9, Katowice, Poland.

You can contact us at: [email protected]

2. Information We Collect

We collect different types of information from users:

  • Account Information (if applicable): If you create an account within the Apps, we may collect:
    • Your email address
    • Username (if applicable)
    • Password (stored securely and encrypted – see section 4 below)
  • Usage Data: We collect data about how you use the Apps and Website. This may include:
    • Pages you visit on the Website
    • Features you use in the Apps
    • Time spent using the Apps and Website
    • Device information (e.g., device type, operating system, unique device identifiers)
    • IP address
    • App version
  • Content You Provide (App Specific): RidoBooks and RidoKids may allow you to create, upload, and share content (e.g., stories, drawings, audio recordings). We may collect this content. By providing this content, you grant us a license to use, reproduce, distribute, and display it as necessary to operate the Apps. Please read our Terms of Service for more details regarding content ownership and usage.
  • Payment Information (if applicable): If you make purchases within the Apps, we may collect payment information through a third-party payment processor (e.g., Stripe, Google Pay, Apple Pay). We do not directly collect or store your full credit card or bank account details. The payment processor's privacy policy governs the use of this information.
  • Location Information (Optional, with Consent): RidoKids may request access to your device's location. This is optional and requires your explicit consent. We only use location data if you provide it and only for features that require it (e.g., suggesting nearby learning activities - if implemented).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and Improving Our Services: To operate, maintain, and improve the Apps and Website, including:
    • Personalizing your experience
    • Developing new features
    • Troubleshooting technical issues
  • Communication: To communicate with you about your account, the Apps, and the Website, including:
    • Sending important updates and notifications
    • Responding to your inquiries
    • Sending promotional emails (with your consent)
  • Analytics and Research: To analyze usage data and conduct research to understand how people use our services and to improve them.
  • Advertising (with Consent): We may use your data (anonymized and aggregated) to display targeted advertising within the Apps and on the Website. You have the right to object to this (see section 5 regarding your rights).
  • Legal Compliance: To comply with applicable laws and regulations.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use industry-standard encryption to protect your password and other sensitive data.
  • Secure Servers: We store your information on secure servers.
  • Access Controls: Access to your personal information is restricted to employees who need it to perform their job duties.

5. Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights regarding your personal information:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to correct inaccurate or incomplete personal information.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information under certain circumstances.
  • Right to Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
  • Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing (advertising).
  • Right to Data Portability: You have the right to receive your personal information in a portable format and to transmit it to another controller.
  • Right to Withdraw Consent: If we rely on your consent to process your personal information, you can withdraw your consent at any time. Withdrawing consent will not affect the legality of processing before you withdrew it.

To exercise any of these rights, please contact us at [email protected].

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Services

We may use third-party services to help us operate the Apps and Website. These services may include:

  • Payment Processors: (e.g., Stripe, Google Pay, Apple Pay) – As noted above, they handle payment processing.
  • Analytics Providers: (e.g., Google Analytics) – To analyze usage data.
  • Advertising Networks: (With consent) – To display targeted advertising.

We will share your personal information with these third-party services only to the extent necessary to provide the services and in accordance with their privacy policies. We review third-party privacy policies regularly.

8. Children's Privacy

The RidoKids App is intended for use by children. We understand the importance of protecting children's privacy. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that we have collected personal information from a child without parental consent, please contact us immediately.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on our Website and in the Apps. We will also notify you of any significant changes by email or by posting a notice in the Apps.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[email protected]

Rido Lang Sp. z o.o.
ul. Krasinskiego 29/9, Katowice, Poland.

Last updated: April 21, 2025